GoholidayLets doesn’t have a refund policy. As any refunds that take place are between guest and owners. Before a deposit is paid the guest should question owner about refund policy. After paying the deposit the guest will be in direct contact with owner and if still unsure can question owner directly.
If you have the reference number of the accommodation you can enter it in this format Home???? and find the item directly The search criteria is for any of the following filters. Country, Region, Location, Ref Number.
To check if there is availability to the calendar on the accommodation and check available dates. It is also possible to send host/owner to enquiry about availability
We make every effort to ensure that our owners are compliant with our assessment guidelines. If a host/owner has gone through our verification process. The Verification Tag will appear next to their listing The verification consist in the production of a national form of identification and a recent utility bill showing their home address
Guest have pay the 25% deposit to confirm booking by credit or debit card or by paypal account. All charges associated with the payments will be added onto the final amount
To confirm a booking we insist on a 25% deposit from which we take a 5% service charge and passed the remainder onto host/owner. The reminding 75% will be paid direct to the host in accordance with their terms and condition of mutual agreement
Goholidaylets deals in Euro. But we have installed a currency converter for the guests convenience. Our rates are updated every hour. You can calculate the rental fee in a currency of choice but you will be paying in Euros.
Security/damage deposit is up to the individual owners/hosts. It is normal reasonable and just the replacement value of certain expensive item. It also reminds guest of their responsibility to the furnishing provided by host. Its good practice to have property inspected owner or manager and have deposit refunded before you journey home
When paying 25% deposit to GoholidayLets you can use credits and debit cards and paypal accounts. The remaining 755 will be paid direct to host/owner and payment will be in accordance with his terms and conditions.
When the guest pays the booking deposit it takes over 10 days to each our account. Within 3 days it will be transferred via bank transfer to Host bank account
GoholidayLets has no part to play in the rental agreement. We at all time make every effort to ensure that each Listing is as it is advertise. But can not guarantee anything as contract is between owner and guest. Therefore we are not a position to offer any refunds. Any refunds will have to come from owner. GoholidayLets has a No Refund policy on its Service Charge.
Firstly you search our accommodation data base. Select available property. Communication with owner and request a quote give number of people date of arrival length of stay . When you reach an agreement with the host a deposit of 25% is made to secure the booking. The remaining 75% is paid direct to property owner
You can contact the Host but the form of contact and type of contact will depend on the option he has chosen on GoholidayLets. If he has an Annual Subscription you will be in direct contact with him at all times. If he has opted for Pay Per Booking contact will via Goholidaylets inbox. Because we are a commercial organise we have to get paid before each party has direct contact. We ask that no party identify each other prior to this agreement being completed.
The customer service team at GoholidayLets are constantly monitoring the length of time it takes for an Owner/Host to replay to an enquiry. If not happy with response time from Owner/Host we suggest you can choose another property or contact our Bookings Team and we will endeavour to get in contact with the Host anywhere in the world. We take response time very seriously please feel free to contact us
We are certainly a family friendly website as our business is based on providing family self catering accommodation at affordable rates in magnificence locations. If your search www.goholidaylets.com note what the Host can provide in relation to children. Or contact us direct and will be pleased to help you.
If you have paid your booking deposit you ll be in direct contact with the Host /Owner You ll have to reach an agreement with him to see can he accommodate the increase in numbers. If you haven’t paid the deposit you could be in a position to negotiate Host/Owner Or seek alternative accommodation
Our maxium response is Instant as in a Host instant has your enquiry from one of our websites and they can reply immediately. We dont have a minimum response time but we expect it to be timely and continiously en
When you make a Booking on Goholidaylets the booking process cant go any further until they press the Accept or Reject button They cant press the button until they have provided us with their bank details. Which also help us to verify the host and the property
We take the payments in advance to secure advance bookings for Guests . We have secured payment gateway partners trusted across the world i.e. Paypal and Swipe to receive online payments. For the safety of our Guests we do not store any credit card numbers in our database to charge the cards later. So for security reasons we need to charge the card in advance. If booking is rejected all the amount will be refunded back to your account.
Once you make the booking with GoholidayLets, you are will automatically registered with GoholidayLets. This automated registration will provide you a dashboard to track your bookings, download your invoices , an inbox to interact with the hosts to answer your queries.
You can view all your bookings in GoholidayLets Dashboard section. Please follow these steps to view your bookings (Give Link to help section )
Your booking can be rejected for many reasons. The Host/Owner will make a commercial decision on the availability of their property.
At GoholidayLets we numbers of splendid self-catering properties in all locations. Certainly look at another of our properties in the same location. By all means contact us on Social Media or email@example.com and we will endeavour to find you suitable accommodation
If you have made and failed on a few occasions to contact your Host make contact with GoholidayLets. We will have further means of contacting host and will do so on your behalf.
As Goholidaylets do not enter into an contractual agreement with any party there is no need to have an itemises cancellation policy. The rental agreement is all times between The Guest and the Host property/accommodation. For facilitating the booking service Goholidaylets take a small service charge this is strictly non refundable.
We take the payments in advance to secure advance bookings for Guests . We have secured payment gateway partners trusted across the world i.e. Paypal and Swipe to receive online payments. For the safety of our Guests we do not store any credit card numbers in our database to charge the cards later. So for security reasons we need to charge the card in advance. If booking is cancelled before Host clicks on Accept button all the amount will be refunded back to your account.
If the booking has been accepted the deposit payment process will have been set in motion. This will also initiate a contract process. The Host/Owners term&conditions will at that stage over the cancellation of an Accepted Booking. GoholidayLets is not a party to this contract so not involved in cancellation. GoholidayLets will have received a small service charge 5% for facilitating this Booking process this will not be refundable